Chat with Penny
Received a PCN?
Penny can answer your questions and guide you through your options.
Pay my PCN
Pay online or via bank transfer.
PLEASE NOTE – Before you start, have the following information ready:
- Your Parking Charge Notice (PCN) number
- Your vehicle registration number
Secure Online Payment
Make sure you have a valid credit or debit card ready for payment.
You can also pay via bank transfer.
Please ensure that the ‘Charge Reference’ number shown on your notice letter is used as your payment reference. Failure to include this reference may result in your payment being processed but not correctly allocated to your case. Consequently, the PCN will remain outstanding, and enforcement action may proceed, potentially leading to additional costs.
Bank Transfer details:
ACDL Holdings Limited
Account Number: 32810342
Sort Code: 01-02-66
Appeal my PCN
Before you start, have the following information ready:
- Your Parking Charge Notice (PCN) number
- Your vehicle registration number
Secure Online Appeal
We’re committed to treating all drivers fairly and providing a clear, supportive process for anyone who believes they have genuine grounds to appeal.
Click the button below to begin your appeal:
To help us manage your appeal quickly and efficiently, please note the following:
- Submit your appeal in writing and include any evidence you feel is relevant.
- Appeals must be made via our secure online portal (link below).
- Your appeal must be received within 28 days of the notice being issued.
- We will review your case carefully and respond in writing within 28 days of receiving your appeal.
- If your appeal is unsuccessful, you will have a further 14 days to pay the charge at the reduced rate, or escalate your case to the Independent Appeals Service (IAS), which offers an Alternative Dispute Resolution (ADR) scheme for disputes of this nature.